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Logging in to School Surveys


Logging in for the first time

When you first sign up for School Surveys, you will receive an invitation email from noreply@schoolsurveys.com. Click on the link in the email and you will be directed to set up your account on the portal.

Please keep in the mind that the invitation link is only valid for 24 hours and can only be used once. If you didn’t complete the set-up process, the password reset function will not work.

You then have three options.

1. You can set a password and receive a one-time email link which will direct you to the portal homepage.

2. You can set a password and either facial or fingerprint recognition. This will only be available on devices which allow this option.

3. You will also be able to set up your account with Microsoft or Google by clicking the buttons shown below.

Image to show the options to log in to School Surveys using an email address and password, or by using Microsoft or Google.

If you are having any problems logging in to School Surveys for the first time, please get in touch at help@schoolsurveys.com for support.

If you have logged in before

If you have previously logged in to School Surveys, go to the portal by clicking here.  Then, click the login button in the top right corner. 

Screen shot of the School Surveys website, directing customers to log in to the portal by clicking the login link in the top right hand corner.

You will then be prompted to input your email address and password into the required fields. 

If you have facial or fingerprint recognition enabled, you will be asked to confirm your identity.

If you have signed up using Microsoft or Google, simply click the ‘login with Microsoft’ or ‘login with Google’ button to be directed to your portal.

Image of the sign in with Microsoft and sign in with Google buttons which allows an alternative way to log in to School Surveys

If it has been a while since you have logged in, you may be required to click on a verification link which will be sent to your registered email address .

If you have forgotten your password, please click the ‘Forgot your Password?’ link.

Type in your email address and click the button which says send email. You will then receive a password reset link to your portal. Please follow the instructions in the email to regain access to your account.

Image showing the password reset function when logging in to School Surveys.
The request a password function will show if you need a password reminder email.

If you still need help, please get in touch at help@schoolsurveys.com or call us on 0330 043 4469 and our team will be more than happy to help.

Get in touch with us at hello@schoolsurveys.com for more help, advice or to make a suggestion!